AFTER-SALES SERVICE

Customer satisfaction is one of our absolute priorities.

We provide our customers with comprehensive after sales service support at any time. If you have question regarding how to use the product, or need repair and maintenance services, contact us anytime and we will get back to you quickly.

YOUR WARRANTY

We got you covered.

Bioclimatic warrants that for a period of two years from the date of purchase the product will be free from defects in materials and workmanship under normal use in accordance with the documentation provided with the product. Should this product have a defect covered by this warranty, Bioclimatic will either replace or repair the product, at its sole discretion, without charge to you.
A shipping and processing charge fee may apply.

To obtain service under warranty, simply call us at +49 5723 9440-0 or ship your product to us with your customer information and postage paid:

BIOCLIMATIC GmbH
Im Niedernfeld 4
31542 Bad Nenndorf

REPAIR SERVICE

Trust in our experts.

Is your unit not working well?
If your product is not covered by warranty anymore, you can still count on our repair service.
Trust our experts to assess and fix the problem.
The installment fee of 80 Euro will be credited towards the repair costs.
Contact us today either via phone at +49 5723 9440-0 or via email at service@bioclimatic.de.

PRODUCT MAINTENANCE

We got you covered.

Proper and regular maintenance ensures that the investment you have made is well protected and keeps your unit running at optimal performance with minimal energy consumption, while extending its overall lifespan.

Different types of units have varying maintenance needs, so it is a good idea to familiarize yourself with your particular unit's requirements by reading the User Manual.

We can also provide the maintenance services for you! Contact us today via email at service@bioclimatic.de or use our contact form to recieve a customized quote.

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